Update December 28th, 1:40PM ET: Updated to note NYC Apple Stores are allowing limited numbers of customers inside for shopping and Genius Bar services. On the All Support Options screen, tap the Bring In For Repair option. If you don’t see the Bring In For Repair menu, it may be hidden. Apple is no longer offering the free two-hour delivery option it pushed ahead of last week’s holiday. In some cases, Apple directs you to call, email, or chat with support first, so you might have to do some digging to find the option to set up a Genius Bar appointment. Last week, Apple closed seven stores in North America in a single day as positive tests among employees rose, and MacRumors points out that even before this announcement, the Apple website listed more than 20 locations that were closed today due to the effects of the pandemic.įor people in New York City, the stores were still accessible if you have an appointment to pick up an online order. Services at Apple Upper West Side Image: The Apple Store is the best place to try all of Apple’s products and find great accessories.
I immediately made an appointment to the Genius Bar in Roosevelt Field. We look forward to resuming full operations as soon as it’s safe to do so. I was excited to turn on the phone in the morning. Apple is unable to welcome walk-in customers at this time. Gurman tweeted again on Tuesday, noting the stores have updated their listings, saying they are available for “limited” walk-in services for shopping and Genius Bar tech support. Apple is currently open for pickup of online orders and Genius Support by making an appointment. Rival Apple has more than 500 stores around the world, with a major redesign program still unfolding. As initially reported by Bloomberg’s Mark Gurman on Monday, all of New York City’s Apple Stores joined the list of locations closing their doors to most customers amid a spike in the number of COVID-19 infections. Samsung previously launched store-in-store versions of the idea within Best Buy outlets, and piloted the idea of Apple Genius Bar style services within WeWork locations.
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